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Configuration mastery · 14 min · 19–20

Access rights from the functional side

Designing roles, assigning groups per app, segregation of duties, portal access and the Light User licence impact.

In this lesson

Key points

Real-world example

An audit found a cashier who could create vendors and register payments. The consultant built a role matrix for 22 roles, removed the conflict, made 14 drivers and store staff Light Users and 120 customers portal users, and showed the auditor the group-change log in the chatter.

Questions and answers

Who should have Administration: Settings?

A very small number of named administrators.

How should customers see their invoices?

As portal users, not internal users.

Read the full lesson, worked example and quiz