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Configuration mastery · 16 min · 19–20

Studio, automation rules, server actions and email templates

No-code and low-code customisation: Studio fields and views, automation rules triggered by events, server actions and templates.

In this lesson

Key points

Real-world example

A collections team wanted a reminder call scheduled 3 days after every invoice's due date if unpaid. An automation rule on account.move, time-based trigger 'Due Date + 3 days', filter 'posted, not paid, customer invoice', action 'create activity: Call' for the salesperson did it in ten minutes, with no code.

Questions and answers

Where do Studio changes live technically?

In the generated studio_customization module (with x_studio_ fields).

When should automation become a module?

When logic is complex, needs tests, version control or reuse across databases.

Read the full lesson, worked example and quiz