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APIs & integrationsWhatsApp Business in Odoo
Odoo Enterprise's WhatsApp app sends approved template messages and chats from records using Meta's WhatsApp Business Platform (Cloud API).
Official site: developers.facebook.com/docs/whatsapp/cloud-api/
Licence: Meta charges per conversation/message by category and country
With Odoo
- Automation rules can send templates on events (for example delivery done).
- Customer opt-in and consent are your responsibility (NDPA/GDPR).
The full room (install, configure, use, troubleshooting, management and a hands-on checklist) is in the academy.